For tracking information, please log into your account with your email address and password and click on your recent order(s). Tracking information is updated at approximately 6:30 PST each evening, M-F. Tracking information is usually updated within 1 business day, however, in some rare instances, it may take as long as 72 hours for tracking information to update. If you have any questions about your order, please don't hesitate to contact our customer service team via phone at 909-248-2425 or email at: support@inkntech.com Please have your order number available.

Sometimes the warehouse draws extra  numbers that do not get used when they discover that the items can be packaged safely together. This results in "dummy numbers". Should this occur, you will have multiple  tracking numbers initially, however, you may receive fewer boxes, but notice that those fewer boxes contain your entire order. In other instances,  may miss a scan for a particular package initially, which will cause the  tracking information to show as billing information received. In this case, it is recommended the customer wait up to 5 business days from the time the order was placed before contacting customer service or becoming concerned. When  misses an initial scan, they will correct this issue by scanning the package in its destination city. In the rare event more then 5 business days have past since you've placed your order, and your  tracking information still shows as billing information received please contact our customer service team immediately, and we will correct this issue for you promptly

If you have any other issues or questions pertaining to your order not related to , please contact InknTech.com customer service at 909-248-2425.

If you receive a partial order, please verify that there are not multiple tracking numbers for your order or multiple boxes. To do this, go to the  website and check your package status with your tracking number. If you see a view all tab, please click on it. You may see that some of the packages have been delivered, while others are scheduled to be delivered either later the same day or on a different day.  will sometimes ship out different packages on different  trucks, thus causing this issue. Check ALL tracking numbers you have received. Verify you have received all boxes and checked all packing material for small items. If you are still missing an item or items, please call InknTech.com customer service at 909-248-2425.

Yes, we will deliver to any APO/FPO addresses. APO/FPO orders are shipped by the United States Postal Service and orders can take 1 to 2 business days to process and should arrive within 5 to 10 business day. Unfortunately, we cannot control the actual delivery time from the USPS for APO/FPO orders. In some rare instances, it may take up to 2-4 weeks to be delivered.

InknTech.com keeps the safety of your packages in mind with regard to both weight and size. If it is determined all or some of your items may get damaged if shipped in one box, we will take every precaution necessary to ensure your item(s) arrive safely. In some instances, this will result in InknTech having to ship certain orders in multiple boxes. This may also occur if we ship part of an order from one warehouse, and the remainder of the order from another.

In some cases, when multiple packages are shipped,  may route certain packages on one truck, while the remaining packages go on another truck.  often does this because of space issues.  may not be able to load all the packages onto one truck, and as a result they have to ship the remaining packages on a different truck. This may also occur if some items of a specific order are coming from one warehouse, and the remaining items, from another warehouse.

InknTech.com does not currently ship internationally. Currently, we only ship within the United States, Canada, Puerto Rico and Mexico.

Most items at InknTech.com offer free shipping. We offer more items with free shipping then ANY of our competitors! And unlike many of our competitors which do offer free shipping, we don't ask you to spend a MINIMAL amount in order to receive free shipping. When we say free shipping, we mean FREE SHIPPING. We don't have hidden fees or fine print, which is why InknTech.com, is simply a better place to shop.